Tembo Card

Overview

Enjoy unlimited possibilities and convenience with TemboCard Visa. This card provides instant and safe access to your bank account from any place and at any time. Secured by VISA Electron, TemboCard Visa is a globally accepted model of paying electronically, through any VISA affiliated merchant outlet or VISA affiliated ATM worldwide.

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Why TemboCard Visa?

  • Access your account on over 1,840,000 ATMs worldwide and more than 1,500 in Burundi where Visa Cards are accepted
  • The flexibility of using the card at ATMs, POS, and online
  • Track your spending and manage your budget easily on every transaction from your bank statement.

  • Enjoy unlimited possibilities and convenience with TemboCard Visa to pay anywhere, anything and anytime online;
    • Shop from any website and App including Amazon, BestBuy, eBay, and AliExpress.
    • Subscribe to movie channels including Netflix, Amazon Prime, and HBO
    • Buy any App services you want from Google Playstore and App Store.
    • Book flight tickets direct from Airlines including Air Tanzania, Precision Air, KLM Royal Dutch Airlines, Turkish Airlines and Qatar Airways.
    • Book for hotels worldwide on Booking.com, Hotels.com, Expedia and AirBnB
    • Connect your Tembocard with Paypal to make payments more safely and check out easily.
  • Swipe your TemboCard Visa at any POS
  • Scan QR to pay through Simbanking App

If you do not have an account with us and you need to get TemboCard VISA, you will be required to open an account first. Different card usage may have varied transactional charges

FAQs

If an application (replacement or renewal) is done within Dar es salaam branches delivery will be within three days while if it is done in upcountry branches delivery will be a maximum of seven working days. Customers that have applied for FAO cards (Fast Account opening) will receive their cards immediately upon application/opening of accounts while cards for diaspora customers will be couriered to their desired addresses.

Customer can use their CRDB SimBanking to block their cards or can contact our call center or visit a CRDB bank branch near them for assistance.

The customer should visit a CRDB branch near them to fill out a chargeback form which will initiate the investigation into their complaint.

The Card Verification Value/Code (CVV/CVC) is the final three digits of the number printed on the signature strip on the back of your card. Customer will be required to enter it when transacting Online payment transactions.

To prevent an interruption in usage of your debit card when travelling it is advised that you call the telephone number on the back of your card or visit a branch to ensure your card limits suffice the transaction values you intend to participate in.

A card with approved limit that enables a customer to spend and pay later.

Minimum is 500,000 TZS, Maximum is 20Mil for Gold and 50Mil for World Reward.

No

External customer sends a letter.

By writing an email to Card Business team.

By filling the credit card application form followed by DC approval.

Lowest allowed payable amount from utilized funds.

Charges applies when customer only miss repayment.

By paying total amount due.

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