Premier Banking

Customer enjoys comprehensive and assorted products and services that includes:

1. Personalized Services

You get a dedicated and experienced Relationship Manager who will be at service to ensure customers’ banking needs receive personalized attention to help them get the most out of banking experience.

2. Convenience:

• Affluent cards (Visa Infinity, Visa Platinum, and MasterCard World Reward) are internationally recognized benefits and increased daily ATM withdrawal limits.
• Accesses to Priority pass to allow customers to access executive Lounges at more than 600 International Airports.
• VIP line at our call center.
• Premier club hotline and email address.
• Safe Custody box services at Viva Premier Club.
• Recognition and extension of Personalised Banking services at all our branches across Tanzania.
• Doorstep delivery, upon special arrangement Premier customers will be served at the convenience of their office and homes for non-cash items.
• Family banking services – an extension of Premier services to spouses and children.
• Extended banking hours.
• Free E-commerce accessibility within the club.
• Kids canyon ( kids activities place) at Viva Premier Club
• SimBanking and Internet banking services.

3. Exclusive services

• Preferential premium rates on our insurance products.
• Wealth management.
• Premier lifestyle privileges (enjoy discount at selected Merchants that pamper customers with the finer things and quality time)
• Customers’ financial needs will be met and delivered in exceptional banking experiences that strive to give customers time for more.
• Business Meeting facility at Viva Premier Club Meeting rooms on prior booking.